Title
Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India
Document Type
Article
Date of Publication
12-2017
Publication Title
Journal of Business Research
First Page
144
Last Page
154
DOI
https://doi.org/10.1016/j.jbusres.2017.08.021
Recommended Citation
Agnihotri, R.; Trainor, K.; and Rodriguez, M., "Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India" (2017). Business, Lundy-Fetterman School of. 79.
https://cufind.campbell.edu/business/79
COinS
