Peer benchmarking and norm-based scoring to improve telephonic health coaching quality

M. Manocchia, R. C. Donatell, R. Brown, L. D. Bruce

Research output: Contribution to journal › Article › peer-review

Original language	American English
Journal	The Joint Commission Journal on Quality and Patient Safety
Volume	45
DOIs	https://doi.org/10.1016/j.jcjq.2019.05.008
State	Published - Jan 1 2019

Disciplines

@article{c396b8b442c0447888b862de9912290d,

title = "Peer benchmarking and norm-based scoring to improve telephonic health coaching quality",

author = "M. Manocchia and Donatell, {R. C.} and R. Brown and Bruce, {L. D.}",

year = "2019",

month = jan,

day = "1",

doi = "10.1016/j.jcjq.2019.05.008",

language = "American English",

volume = "45",

journal = "The Joint Commission Journal on Quality and Patient Safety",

}

TY - JOUR

T1 - Peer benchmarking and norm-based scoring to improve telephonic health coaching quality

AU - Manocchia, M.

AU - Donatell, R. C.

AU - Brown, R.

AU - Bruce, L. D.

PY - 2019/1/1

Y1 - 2019/1/1

UR - https://cufind.campbell.edu/business/42

UR - https://doi.org/10.1016/j.jcjq.2019.05.008

U2 - 10.1016/j.jcjq.2019.05.008

DO - 10.1016/j.jcjq.2019.05.008

M3 - Article

VL - 45

JO - The Joint Commission Journal on Quality and Patient Safety

JF - The Joint Commission Journal on Quality and Patient Safety

ER -