Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India

R. Agnihotri, K. Trainor, M. Rodriguez

Research output: Contribution to journal › Article › peer-review

Original language	American English
Journal	Journal of Business Research
Volume	81
DOIs	https://doi.org/10.1016/j.jbusres.2017.08.021
State	Published - Dec 1 2017

Disciplines

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